FAQ

What is Jaydee?

Jaydee is a peer-to-peer service that connects Qualified Tradesmen and customers. Simply post a job or task that you need completed and wait for the tradesmen to post their quotes. From there you get to decide who you would like to perform the job, based on price and tradesmen rating.

The trades offered on Jaydee are:
  • Electrical
  • Plumbing
  • Air Conditioning
  • Painting
  • Tiling
  • Kitchen/Bathroom/Laundry
  • Handyman
  • Concreting
  • Landscaping
  • Carpeting
  • Flooring
  • Plastering
Posting a job is absolutely free. Make sure to include as much information and detail to receive the most accurate quote for your particular job. Detailing what you specifically need done coupled with clear and concise pictures should do the trick. You will receive offers from qualified tradesmen in that particular field. From there you can choose which tradesmen you would like to hire based on their price and rating. Simple as that!
You will need the corresponding qualification for each particular trade. License and qualifications will be checked for authenticity on the NSW Fair Trading database.
Yes that is totally fine. All accounts will be initially set up as a job posting account. Qualified tradesmen are able to update their details to include their licenses after the initial set up of the Jaydee account.
After both parties have agreed upon the job and price the job poster will pay the amount asked by the tradesmen. The funds will be released to the tradesmen after the job has been finalised and signed off by the original poster of the job.
This may be due to insufficient information in the original listing. We recommended editing the job and adding a few more details and pictures to easily define what needs to be completed.
In the job listing you are able to choose which type of tradesmen this particular job would require. This allows you to receive offers from different types of tradesmen for different aspects of the job, all under the same post.
In this sort of situation Jaydee will seek to work with both parties in order to reach a resolution. Before a completed job can be closed, the job poster must either sign off on the job or raise a dispute. From here our team at Jaydee will work with both parties to understand the situation and tailor a solution that will benefit both parties. When the issue is resolved the job will be closed and payment will be released to the tradesmen.
The rating is what makes Jaydee tick. It allows our job poster easily find the most suitable tradesmen. How it works: The job poster will be prompted to rate their experience after the job has been sign offed as complete. This rating is out of 5. It is a great way to compare tradesmen. So if you had a great experience or not a pleasant one let your fellow Jaydee users know. It is paramount to find your own balance between the rating system and pricing depending what ever suits your situation.
Best way to reach our team is at info@jaydee.com.au